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Billing & Payment Options

At BrushWiz.com we want you to have the simplest easiest buying experience possible. However we understand that you might have a few questions that we hope to help you answer here. Read on for details about the different payment options, sales tax, redeeming a promotional code, and more. If your query has not been answered here, please contact us with any questions or comments you may have.
Payment Options

BrushWiz.com accepts various credit and debit cards such as MasterCard, Visa, American Express and Discover. Go to the payment page and put in your card number, date of expiry and if it exists, your card's security code.

In case you are facing problems putting in your credit card number, or if you have received an email from us stating that we are not being able to process your order, you are requested to consider these following points:

  • Have you chosen the right card type from the drop-down menu?
  • Have you entered the card number properly?
  • Have you chosen a valid date of expiry from the pull-down menu?
  • Have you entered your name as it is displayed on your card?
  • Are you using a new credit card? Or has your credit card been re-issued recently? If yes, then do you know if it has been activated?

Verifying Your Account

To avoid unnecessary deferment in your orders processing, make sure that the address in your credit card statement is the same as your billing address for your order. In case you have relocated recently or are unaware of whether your credit card statements are sent to your residential or work address, please get in touch with the bank that had issued your card. BrushWiz.com reserves the right for canceling orders that do not comply with these criteria.

Security Code of Your Credit Card

The CSC or Card Security Code is a 3-4 digit number that is generally printed on your credit card. When you are using your credit card online or over the phone, this code provides extra security. The number is displayed on the credit card only and not statements or receipts. When you enter your payment information, you will be asked for the CSC. This helps ensure that whoever is ordering on BrushWiz.com, has the card right there with him/her and is not using a stolen card. The security code is named differently by different credit card companies and is put in different places.

Please note: If you do not fill in a valid CSC, the processing of your order may be delayed. If you have queries regarding the placement of the security code on your card, please refer to the example given below. If there is no security number on your credit card, you do not need to enter any.

In case of MasterCard, Visa and Discover: Turn over your card and see the signature box. You will see either the full 16-digit number of your credit card or the last four digits and then the 3-digit Card Security Code. See the backside of the card. You will find either a 16-digit credit card number or only the last four digits of it inside the signature box. Also, there will be a 3-digit security code, which, on the latest Visa cards, is embedded in the plastic nearby.

In case of American Express Cards: On the card's face, the CSC is placed at the top of the account number. Sometimes, you can also find it on the left or right side of your card. Please note that there are some American Express cards that come with a 4 digit number underneath the account number. Do not take this number as the security code because it is not.

If you are faced with some doubts regarding the security number of your credit card, or you want to know more about the advantages of using your card for all the online purchases you make on our website, please get in touch with our customer service representatives.

Regarding the Security of Your Credit Card

Your personal information that you have put in your account at BrushWiz.com, including your billing information, is safeguarded by the encryption technology from Secure Sockets Layer (SSL). We employ this technology in order to block your information from being viewed since it will be transported via the Internet. The encrypted information will travel to a secure site where it will be stored in limited-access computers at sites with restricted-access. For more details, please refer to our Terms of Use and our Safe Shopping Guarantee.

Sales Tax

We do not charge anything extra to you orders. Neither do you have to pay any VAT, taxes or hidden costs. The amount that you see on the invoice summary on the screen for final checkout, is the only amount you will have to pay. However, if you reside in certain countries, you may have to pay product taxes or duties. In some cases, products that belong to a particular category, or those that are worth a particular value, do not entail any taxes.

About Duties, Taxes and Customs

The responsibility of ensuring that the item may be imported legally to the destination country lies solely with you. When you order from BrushWiz.com, you become the importer of record and therefore, have to abide by the laws and regulations of the country where you will receive the shipment. The orders that are shipped abroad (out of China) can be subject to certain customs duties, import taxes and fees imposed by the destination country. The recipient of such order(s)may be subject to the aforementioned import taxes, fees and duties imposed by the destination country when the order(s) arrive there. The recipient may also have to bear any extra costs for clearance from the customs department. BrushWiz.com has no role to play in these matters and neither can we anticipate the amount of these charges. Every country has different customs policies and when our shipment has to go through customs clearance procedures, delays beyond our estimated time can occur.

For further details, you are requested to get in touch with your local customs department.

Redeeming a Promotional Code

Sometimes, we may offer discount programs or promotional vouchers. You will be able to apply the discounts and promotional codes to your order during your checkout process on the payments page. If your discount is eligible, we will display it in the summary of the payment. We will accept only one promotional discount code for each order. If you want to stay updated about our latest promotions and also receive our coupons, feel free to subscribe to our Newsletter.

BrushWiz Gift Cards

In order to redeem your gift card, put in your Gift Card or Electronic Gift Card number, including the 4-digit PIN number, on the Payment page. If your gift card balance is less than the total amount of your order, you shall need to enter your credit card details. You can also use your PayPal to pay the rest of the amount. The available balance on your Gift Card will be redeemed first, and then the rest of the cost will be deducted from your credit card or PayPal account or Google Checkout account. To check the balance available in your gift card, please visit the My Account page.

If you want to know more about BrushWiz.com Gift Cards, please Click Here.

PayPal

BrushWiz now accept PayPal. Simply go to the 'payments' page and choose PayPal as your mode of payment. This would lead you to the website of PayPal, where you will be asked to confirm the financial details for this transaction. After confirming your payment via PayPal, you will come back to BrushWiz.com, where the receipt for your order will be showed to you.

PayPal is an alternate way to purchase things and send money securely on the net. It lets you use your email address to send payments via the web. Through it you can make online transactions and it also allows you to pay using your debit card, credit card, bank account or the balance in your PayPal account. The merchant or seller from whom you purchase, can never see your credit card and bank account numbers. Besides, you get complete protection against any kind of unauthorized payments made from your account.

If you want to know more about this, please visit the PayPal Help Center.

You can also Sign Up for PayPal right away if you do not have a PayPal account.

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