Account

You can set up your account in just a few steps:

1. Select the Account icon in the upper-right corner of any page.
2. Choose Create an Account.
3. Provide your name and email address, then create a secure password.
4. Select Register to complete your account setup. You’ll receive a confirmation email once your registration is complete.

An account gives you quick access to useful shopping and order tools, including:

• Reviewing and tracking all your orders.
• Managing your personal information and communication preferences.
• Viewing and using your Brush Coins.
• Storing multiple addresses and payment methods to speed up checkout.
• Organizing products in personal wishlists.
• Keeping track of submitted product reviews and ratings.
• Starting returns or exchanges from your account.
• Returning to products you recently viewed.

Yes. You need a BrushWiz account to place an order on our website.

If you cannot remember your password, reset it as follows:

• Select Sign In, then choose Forgot?.
• Enter the email address registered to your account and select Submit.
• A password-reset email should arrive within a few minutes.

If it has not arrived after 10 minutes, check your spam folder and add brushwiz.com to your safe-sender list. If you can no longer access the registered email address, create a new account using another email.

Yes. We apply appropriate technical and organizational safeguards to the information you provide. We handle and share it only as described in our Privacy Policy, including when needed to fulfill orders, deliver requested services, or comply with the law.

To request account deletion, please contact us. Our support team will guide you through the required steps.

Yes. The Address Book lets you store, edit, and manage several shipping addresses, making future checkouts quicker.

A wishlist is a private list for products you may want to purchase later. It helps keep favorite artworks organized, and registered users can save almost any item on the site.

Find the artwork you want and select its heart-shaped Save button. You can create several wishlists to organize saved items; choose Wishlists and select the appropriate list when saving a product.

There are two quick ways to open your wishlists:

• Select the Wishlists icon in the upper-right area of the site under Account.
• Sign in, then choose My Wishlists from your account navigation.

Yes. Genuine product feedback helps other shoppers understand what to expect. Sign in to submit a review. You may also post it anonymously if you prefer.

To submit a product review on BrushWiz.com:

• Sign in to your account.
• Open the relevant product page, go to Reviews, and choose Write a Review.
• For previous purchases, you can also begin from My Reviews in your account. Approved reviews generally appear within 24–48 hours.

A testimonial describes your overall experience with BrushWiz. Unlike a review of one product, it can cover ordering, site usability, support, delivery, and the final artwork.

After a purchase, we may email you an invitation to share a testimonial. You can also open My Testimonials in your account, choose the relevant order, and select Write a Testimonial.

A product review relates to one purchased item and appears on that product’s page. A testimonial describes the broader ordering experience and may appear on our dedicated testimonials page.

To keep reviews and testimonials useful to other customers, please follow these guidelines:

• Write an honest account of your experience in English, preferably within 500 words.
• When possible, include a photo that helps others see the finished product.
• Do not include web links, private contact information, or offensive wording.

We may decline or remove submissions containing:

• Abusive, defamatory, threatening, or intentionally harmful language.
• Advertising, commercial promotions, or links to competing businesses.
• Private information such as telephone numbers or home addresses.
• Copyrighted material you are not authorized to publish.