
Popular topics: shipping, track order, painting approval, returns
BrushWiz gift cards make it easy to give someone the freedom to choose their own artwork. Below are answers to common questions about physical cards, eGift cards, delivery, and redemption. If you don’t find what you’re looking for here, feel free to contact us for additional support.
A BrushWiz gift card contains prepaid credit for purchases on brushwiz.com. Choose a value from $50 to $1,000 and send it either by email as an eGift card or by mail as a physical card.
Two formats are available:
BrushWiz gift cards are redeemable only for purchases made on brushwiz.com.
Open the Gift Cards page, choose a physical or digital card, select its value, and finish the purchase through checkout.
When today is selected, the recipient usually receives the email within one hour of purchase. For a future date, delivery is scheduled for that chosen day. We will email you after the eGift card has been sent.
Yes. Add a note to an eGift card on its product page. For a physical card, enter the message at checkout and we will print it and include it with the card.
Visit the Check Balance section and provide the 16-digit card number together with its four-digit PIN.
During checkout, choose ‘Add a Gift Card,’ enter the 16-digit number, and select ‘Apply.’ We will deduct the amount from the order total and leave any unused credit on the card.
Regular gift cards have no expiration date or maintenance charge. Cards provided through a promotion may follow a stated expiration date.
Yes. A gift card and an eligible discount code may be applied to the same order. Gift card funds can also be used to cover shipping charges and taxes.
Gift-card purchases are final and cannot be cancelled or refunded. When an eligible item paid for by gift card is returned, we restore the credit to the original card or provide a new claim code.
Yes. For corporate programs or purchases of at least 50 cards, email [email protected]. A member of our team will reply within one business day.
The following conditions apply to physical BrushWiz gift cards and eGift cards:
1. Redemption: Gift cards may be used only on www.brushwiz.com for eligible products. Each purchase reduces the available balance, while unused funds remain on the card. If the order total is higher than the card balance, you must pay the difference with another accepted payment method.
2. Limitation on Use:
3. Risk of Loss: Ownership and risk transfer to the purchaser when the card is delivered electronically to the recipient or physically to the carrier. After delivery, BrushWiz is not responsible for cards that are lost, stolen, misplaced, or used without authorization.
4. Fraud Prevention: If a purchase uses a gift card obtained fraudulently, BrushWiz may close the associated account and require a different form of payment.
5. Non-Returnable and Non-Refundable: Gift cards cannot be returned or refunded, and their resale is prohibited.
6. Promotional and Corporate Use: Gift cards are suitable for personal and corporate gifts, but they may not be included in advertising, marketing, email campaigns, or other promotions without prior written consent. For orders of 50 cards or more, contact [email protected].
7. Unauthorized Affiliation: You may not use the BrushWiz name, logo, or trademarks to purchase or promote gift cards without permission. A card must not imply our sponsorship, endorsement, or affiliation with another person, company, or service unless we have approved it in writing.
8. Compliance with Laws: Purchasing or redeeming a BrushWiz gift card requires compliance with all applicable laws and regulations. Gift cards must not be used for deceptive, fraudulent, or harmful activity.